Request a Quote Please fill in the information below to the best of your knowledge, as it will help us determine what happened to your storage device. First Name* Last Name* Email* PhoneAddressHard drive Manufacturer*Please SelectWestern DigitalSeagateSamsungMaxtorHitachiToshibaFujitsuOtherDrive Capacity Drive TypePlese SelectInternalExternalModel number Operating systemPlease SelectWindowsMacLinuxUnknown (storage device)Is this a server? If yes, please include information on Brand, Operating systemIs this a RAID storage box? If yes, please provide brand and model number, size of the RAID, and if you know what type.Is the computer reporting an error message about the drive? If so please type it inIs the hard drive spinning? Yes No Is the drive making any clicking or scratching sounds? Yes No Describe in your own words what happened to the computer / storage / drive?Is the drive encrypted by software or hardware? Yes No Was the drive opened? (top cover) Yes No Was there any work done on the drive? For example: running utilities to fix it? Please describeDescribe what type of data is critical on the drive that you would like to recover, and the location of the dataIs the recovery of the data time sensitive?We understand that some of the questions above are beyond your knowledge. It is ok if this form is not entirely completed, and we will get the rest of the information via email, phone, or when we have the drive here. Rests assure that we can help you with the recovery of the data.Terms*Please review our terms and conditions page. These terms will need to be agreed to and signed before work commences. I've reviewed the terms and conditions page. Please Sign to Agree to the TermsCaptchaCommentsThis field is for validation purposes and should be left unchanged.